Shipping & Return Policy
We hope that you love your order from Cowboy Killer Company. However, we understand that sometimes you may need to return a purchase.
PLEASE REVIEW OUR RETURN POLICY CAREFULLY:
- The flat rate for shipping is $7.00
- All purchases $75+ get FREE shipping!
*STORE PICKUP IS AVAILABLE
We are not responsible for any damaged, lost, or stolen packages. We are also not responsible for delays caused by the mail carriers. Please contact the carriers if your package(s) are delayed.
USPS: 1-800-275-8777
UPS: 1-800-742-5877
NON-RETURNABLE ITEMS: THE FOLLOWING ITEMS ARE FINAL SALE. NO EXCEPTIONS:
- All Discounted/Sale items
- Jewelry (earrings, necklaces, hand chains, rings, etc.)
- Bodysuits
- Any holiday-related clothing
Returns are eligible for store credit only. NO EXCEPTIONS.
Item(s) must be in original condition for returns! No smoke smell, stains, rips, makeup smears, animal hair, etc.
THE CUSTOMER IS RESPONSIBLE FOR SHIPPING COSTS BOTH WAYS.
Items must be returned within 14 days of purchase date. Any items brought back outside of this timeframe will NOT be accepted. If you ordered online and got your order shipped, the return must be initiated within 14 days after the delivery date (if you are shipping order back.) If you are returning your shipped order in-person, Shipping fee will not be refunded!!
Because our boutique features limited inventory, small-batch collections, and fast-moving seasonal styles, our return policy is designed to reflect the unique nature of our offerings and the number of returns we can realistically accommodate each month. This helps us maintain fairness and sustainability while continuing to offer new, fresh pieces that our customers love.
This policy helps us manage inventory more effectively, prevent over-ordering with the intent to return in bulk, and keep our prices reasonable without adopting the practices of large retailers. As a small business, we simply can’t absorb the costs of unlimited returns, and this limit ensures we can continue offering beautiful items while protecting the integrity of our shop.
We truly appreciate your understanding and encourage thoughtful purchasing, feel free to reach out with any sizing or product questions before placing an order. We’re always happy to help!